Jacaranda Indian Ocean Beach Resort ★★★

The location in a quiet area of Diani. The facilities. Right on the beach. The passion fruit juice and mojito!

The food was not great. The table tennis apparently under maintenance the whole time we were there (kids not happy).

Great, diverse!

They could possibly update the TVs to smart TVs.

The food was good.

Relaxing music in the massage area

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It's nice and quiet. Private beach. The beach is swimmable with little to no seaweed.

Nothing

The location is excellent - directly at the beach. The rooms are spacious. And the staff very helpful.

We had an issue with the payment. Unfortunately, we were charged twice (once with booking.com and on-side).

The crew is amazing, the beach is beautiful .

The food is ok, It's 10 driving minutes from the center and the Air-Conditioner didn't work .

Jacaranda was the ultimate summer vacation spot. It one hundred percent exceeded all our expectation. The hotel itself was phenomenal and so was the staff. I’d like to give special thanks to the catering staff including chef Harrison who was able to accommodate for our dietary requirements. He made sure that there was enough gluten free options for us to enjoy without any issues. Also the animation team has been lovely all throughout our stay. James took the time to teach us African dance and even offered us to perform with him during his introduction. I am honoured that he took the time to train us and allowed us to fully experience the Kenyan culture, he is an extremely talented and gifted person with a kind heart and (#bananapower). Juma made us all feel very comfortable and included us in all the activities. He’s spontaneous ideas was never short of entertainments. I’ll never forget our last day we played beach soccer (#faceplant). Amany and Ishmael both took us on beach walks to explore the beach area. They both made us laugh and ensured we all had a great time. I’ll never forget Amanys ability to always put a smile on our faces, and Ishmaels kindness (#bechiball). Let’s not forget the two lovely girls in the team, Charity and Rutha how ensured that there was never a dull moment during our stay where we did not have anything to do. They both ensured we were all comfortable and happy. Lastly, I want to say a big thank you to Suleiman, Hassan and the lovely bar lady (who’s name I cannot remember). They all made sure that we had all our beverages ready and encouraged us to try new things. I am extremely grateful for our stay. I will never forget every single person I’ve met and will forever be thankful for the warm welcome my family and I received. The Jacaranda family will forever hold a special place in my and my family’s heart.

The Wi-Fi was weak in many parts of the hotel.

Staff were amazing. Every single person we interacted with was kind and attentive to our needs- a very welcoming atmosphere. The location was great as well, making it easy to go to local restaurants and trips.

Beach front

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